7-Day Money-Back Guarantee and Cancellation Policy

7-Day Money-Back Guarantee and Cancellation Policy

At GradeUp, we stand by the quality of our educational content and services. That’s why we offer a 7-day full money-back guarantee on all our subscription plans. This allows you to explore our platform and ensure it meets your needs without any financial risk.

7-Day Money-Back Guarantee

Money-Back Period: Enjoy full access to GradeUp’s services for 7 days with the option to request a full refund if you are not satisfied.
No Charges Within 7 Days: If you cancel your subscription within the first 7 days, you will receive a full refund, no questions asked.

Cancellation Process

If you are not satisfied with our product or service, you can easily cancel your subscription within the 7-day period or at any time afterward. Follow these steps:

  1. Log in to Your Account: Use your registered email and password to log in.
  2. Go to “My Account” Page: Navigate to your account settings.
  3. Click the “Subscription” Tab: Find this option in the menu.
  4. Click the “View” Button: This will display the details of your active subscription.
  5. Find the “Cancel” Button: Click to cancel your subscription.

Your subscription will remain active until the end of the current billing period if you cancel after the 7-day period, after which it will not renew automatically.

Refund Policy

Within the First 7 Days: You are eligible for a full refund if you cancel within the first 7 days of your subscription.

After the First 7 Days: Once the 7-day period has passed, we do not offer refunds as our money-back guarantee provides ample time to evaluate our service.

Questions?

If you have any questions or need assistance, our customer support team is here to help. Please contact us via WhatsApp at +27832752239 or email us admin@gradup.co.za and we’ll be happy to assist you.

Conclusion

Our 7-day money-back guarantee is designed to give you peace of mind and confidence in choosing GradeUp. By offering a no-risk way to explore our platform, we ensure that you are fully satisfied before making any financial commitment.

Updated on: 25/08/2024

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